A service technician can register consumed spare parts on the work order (manual registration and via the Mobile app). With Dynamics Maintenance Management, a user can identify the spare parts needed to do a specific job. This can differ per object and task. When the work order is created, the MRP engine of Dynamics 365 will show if enough inventory is in stock to do the work. After the work is completed, Service Management will show the actual spare parts used to create a complete overview of all item costs made against an equipment.
Equipment Work Order History
The full work order history is available on the Service object. This will display a complete overview of all service activities ever done against this service object. By using this historical data, this view shows the complete service history, taking into account corrective, preventative and predictive maintenance.
Preventive work orders can be planned by using the Maintenance schedules in Maintenance Management. With the Maintenance schedule, future work order dates can be determined, based upon time and/or consumption. Expected future dates are simply displayed in the Planned Maintenance overview of Equipment level.
Equipment Cockpit view
The Cockpit view on Equipment level displays all financial transactions and Maintenance Management enables monitoring and managing Equipment. With the Cockpit view, businesses are better informed regarding purchases, repairs, and overhauls throughout the entire lifecycle. They also kept up to speed on the total cost of maintaining of an Equipment.
Multi-selected Equipment Cockpit views
Through the Multiselect Cockpit view, Maintenance Management users can easily compare the financial data of similar equipment directly in the system. A user can go the origin of the transaction for more information and quickly find the description of a transaction.
Financial Analysis via PowerBI
In Dynamics Maintenance Management, all transactions are stored in one database, providing views of full financial performance data. With the information fed from Maintenance Management, perform a variety of financial overviews on any (or even multiple) level(s). This example shows the sum of all work orders, the statuses and the top three assets relating to time and spare part consumption.
Having these features at your disposal empowers you to dive deeper into all aspects of your maintenance costs, giving you the tools to execute the most comprehensive cost analysis. Moreover, these features enable you to leverage actionable data to perform preventative maintenance and avoid costly equipment failure, increase scheduling efficiency and enhance the customer’s experience—all are factors to help you beat out the competition in the short term and the long term.